And If You Go Back To Try And Do It Again And Different Worker/co Worker Is There Do Not Say That You Did It Differently Last Time - Blog Posts

If a worker who isn't the owner says ANYTHING similar to "I'm not really supposed to do this but-" and then does something that helps you, under no circumstances inform the business, including through reviews. You tell them that the worker was polite, professional, the very model of customer service and why you like to go there. You do not breathe a word of the rulebreaking.