Chat GPT's Counterpoint

Don't overdo it!

It's important to commit to our work or our studies and exert a maximum effort. But it's also important to take a step back, breathe and assess what we are doing. Make sure you have ME time, whether it is to sit down for a coffee, go to a hot spring, go for a walk, hit a punching bag or just sleep in on Sunday.

Here are some simple expressions talking about relaxation and stress;

Don't overdo it - Make sure you don't work too hard. Take care of yourself.

Hang in there! - The Japanese have an expression 'ganbare' which they always say. If you are going through a tough or busy time, do your best!

Take Five - Take a break

To ride out a storm- remember the movie Forrest Gump when Lt. Dan sat on the mast of their boat while the storm pelted them? He fought through the potentially damaging situation and came out ahead. That is what this means.

Time to bring humanity back to the classroom

COVID 19 has had a profound effect. It really goes without saying. But I am not talking about the heart-shattering loss of life or the cabin fever inducing 3 years we spent locked in our homes. I am talking about the way business is conducted and how foreign language training has evolved here in Japan. With an increased acceptance of video meeting software such as Zoom, Teams or Meet, the classroom shifted into the virtual world as well.

Companies were forced to move the office to people's homes while the pandemic raged and after companies grew to accept that style, many have stuck to Work From Home. Nikkei Asia estimates that nearly 40% of workers are still doing a hybrid style of work (link), saving transportation and even electricity costs for businesses. This shift to video meetings also impacts on the number of business trips as communication can be achieved for a fraction of the cost. This research positively talks about how 64% of companies still find business travel important, but that means that 36% don't.

Of course, what I am leading up to here is that this has impacted the general attitude towards studying foreign languages, particularly English. More private students or companies are turning to more reasonably costing online English training meaning there has been a step back from the beneficial environment of face-to-face English lessons. Aside from the obvious lack of technical issues that sometimes crop up, there are many benefits to a more intimate training environment. A teacher can have quicker reaction times to questions or problems and has a better capability of reading learners' body language. There is a better sense of connection between all members when you are in a live environment, with more live tools at the teacher's disposal. Last, but not least, there are less chances of succumbing to distractions such as pets, children or that temptation to turn the TV on. This website also talks about motivation and focus as a couple of benefits of being in a classroom as some other potential benefits.

Companies offering English training need to embrace a commitment to quality lessons with practical contents set up in a way that is enjoyable for the students. And most importantly, we need to bring the humanity back to the English study environment and get back in the same room. The teacher needs to work closely with the students to help them realize their goals and use all the tools and signs at their disposal. This is at the heart of what Lowrey Global Consultants strives to do.

テスト中心の考え方を捨てよう

*前にこのポストは英語でアップロードしました。こちらです

私自身の子供たちが生まれ前から気にしていました。色んな日本の生徒さんたちは学び始めからつまずきます。今でもまだ日本企業において英語力を計る一番の手段はテストです。それは正しいか正しくないかわかりません。

日本の教育システムはテストに焦点おいています。すべての英語のレスんやテキストブックは生徒が試験を受けるそして取る目的のためにあります。塾の目的は次のステージの学校に受かるためです。生徒は自裁に英語を話す能力をはぐくむことができませんあぜなら学校のカリキュラム使用する言語を自裁に活用することをもっとにしていないからです。

大人でも同じパターンがあります。、現在、残念ながら様々な会社はＴＯＥＩＣ　を中心にしてスキルを計っています。何で大人になっても変わらないのでしょうか？全てのレベルで本当の英語でのコミュニケーションをかんがえられていません。私の経験の中で、ある生徒さんはTOEIC スコアが700点だが、あまり話せませんでした。一方、400点ある生徒は英語でコミュニケーションを取れました。TOEICのシステムは英語力を計る完璧システムではありません。

英語を含め全ての言語においてトレーニングの一番大事な目的はコミュニケーションです。クラスルームで生徒さんたちは賑やかにターゲットの言葉や文法を使う方がいい。それの方が生産的です。先生より、生徒たちの声を聞いた方がいいです。今、日本の英語力ランキングは全世界で８７番です（リンク先）。もし学生の頃から、テスト中心の学習を辞めたら、チェンジできます。先生は、大人を教える時、一生懸命スピーキングする機会をつくらなければなりません。でも会話だけでは生産的ではありません。いつもレッスンでは役に立つの情報を教える事が大切です。

もちろんテスト全てが悪いわけではありません。勉強のモチベーションを作れるためは単語すごく学ぶ人もいます。その上、会社は絶対英語のレベルを計る事は必要で。英語のレッスンを受ける事はもちろんコストが掛かるためマネージャーは生徒の英語力を知る必要があります。でも今のテストシステムは十分ではありません、もっと正確なテストがどの方法がベストなのかまだわかりません。いつも考えています。自分の力でクラスではたくさんのコミュニケーションチャンスを作っています。

Engage and Enjoy!

Being serious about developing an English training program and approaching curriculum building and lesson time with 100% buy in doesn't mean that the lessons are going to be no fun.

Quite the contrary. Coming into Japan, most students have studied a lot of English and have interacted with a lot of vocabulary, but they don't know how to use it because there is a heavy leaning towards passing the school tests. A lot of students have never traveled and they have not discovered how satisfying and fun it can be to actually communicate in another language. We need to engage them. Sometimes stray from the path you blazed if a productive conversation springs, but remember to find teaching points as you go.

make your lessons fun. Add games and discussion activities or do meeting simulations.

involve the students. Find out what they hope for and make a point to accommodate.

Mix it up. Have one class that is totally different. Try to avoid making it routine.

Don't lose sight of your target, the textbook still needs to be used, time needs to be controlled but the students don't need to be aware you are thinking of this.

Make sure the students understand the benefits of the activities you are doing or the goal. Sometimes students appear to be having fun but turn around and complain to their HR department. Sell them on what you are doing.

If we teach them how to have fun and how to communicate while growing their skills, they will gain a more natural motivation and interest in your class. You can't win them all. Some students are forced to take the class by their boss or other persons of influence, but you will win over more than you lose if you keep this in mind.

サインボードは正確に

前に英語でブログしました。ここで。

海外のお客さんがあなたの店に来た時、英語のサインボードがあれば、とても親切です。英語の間違いがあれば、あなたの会社のイメージが下がる可能性があります。外国人にとって上記のような間違いはとても記憶に残る出来事です。

例えば、下の二つの写真を見てください；

このサインボードにふたつのスペルミスがあります。‘plese’ (please) と’quiently’ (quietly)は違います。お客さんたちは苦笑し、あなたの会社はレベルが低いと見なされます。

‘be’動詞のミスは子供の間違いっぽく見えます。海外のお客さんは意味は分かるけれどイメージは良くないです。

このような間違いは簡単に防げます。LGCのサインチェックサービスを使えば安く正確な英語を教えます。その上、ナチュラルな英語の他の提案をします。例えば最初のサインボードのオプションは"Please respect other guests and refrain from making loud noises."他のお客さんをリスペクトとし大きい声を出ないでください。‘　二つ目のサインは、It is safe to drink this water, please enjoy!"　「この水は安全だから、飲んでください。」

私たちのサービスにご興味がある方はご連絡ください。

So, what are the differences between face-to-face and online lessons

I will say right off the bat, that I am not against teaching English over Zoom. If there were no video conferencing options during the pandemic, I would be in a really bad place right now. There are many good tools that flow smoothly, especially the Whiteboard which is such a great tool to use in class. There are also Breakout Rooms and Polls which can be useful in classes. These features exist in Teams, but I have found them more difficult to find and activate, so Zoom is my tool of choice there.

But face-to-face?

Live!

There is just something so refreshing and so much more crisp about a lesson in the same room. Students seems to communicate and connect more with the teacher, everyone looks more comfortable and the classes just go more smoothly. Not even considering the occasional Internet connection issues that are experienced, things just seem to flow that much better! A teacher can make more dynamic use of the teaching environment, alternating between sitting, standing and whatever falls in between the two. When LGC started some lessons with a new client this year, I felt like I was coming home after a long absence. It was so refreshing! Everyone seems to connect better and the students are completely free of temptations to be distracted (I have caught a number of students with their televisions on as background noise in the Zoom era). It just feels like the right way to do classes.

Of course, we can do both types of classes and the students always get full effort from the teacher, but it was just so great to get back into the classroom again. If you are in Hamamatsu, where we are based, or nearby (Toyohashi, Kakegawa, Iwata, Fukuroi), you can take advantage of our experience, dedication to teaching and enthusiasm for making a difference with in-person classes. If you are elsewhere, we can still work out online lessons or I am open to offers of short programs within reach of a Shinkansen!

Is Chat GPT a good replacement for learning a language? (part 1)

It's a legitimate question. Of course I am biased as a language instructor, I want to shout 'no!' I have already spent time in classes arguing why it is not a healthy path to take, but my counter-arguments are thinning out as the technology gets better.

Around this time last year, I had just heard about Chat GPT when a few students were rumbling about it. I thought it was just a chat bot like a lot of websites use, so I brushed it aside. When I finally read about it, I had to check it out. I did as a lot of people did the first time, entering into an argument about which movie robot character was the GOAT (Greatest of All Time) or launching into some juvenile chat thread. It impressed me suitably. Since then, I got it to write a sales e-mail for me, correct my Japanese in another e-mail I was writing and help me with a difficult calculus question I was studying.

Math has been a tough one for me and it was here that I had my first instance where I doubted the integrity of the AI's ability. It gave me a wrong answer. It was a minor miracle that I could spot that the answer was wrong in the first place, if I was relying on it as my tutor, I was in trouble! When I called it on its error, it did remind me that it is a language engine, not a mathematical one but it left me wondering where else it might let us down.

I then started searching the web for articles about Chat GPT's accuracy and I found an article where they asked the AI service to write a summary of a book. It gave a great description and school-worthy report that would have scored top marks. The thing is, the book didn't exist! Okay, I can't find the link, but here is a case where it summarizes a book completely incorrectly. And here are some links where Chat GPT makes up reference lists with non-existent resources (LINK) (LINK).

On top of these academic shortcomings, last year I was trying out a job representing a beverage-related company and asked Chat GPT to give me a list of up and coming beverage companies in Japan. You guessed it, the list contained all companies that don't exist at all.

I have a theory of why this is. You can imagine the panic spreading from educational institutes over the implications of having such a powerful automatic writing tool available for free. The integrity of schools is in peril as more and more students are handing in Chat GPT generated reports as we speak. The key is to build in some fallibility to deter students from cheating. The prospect of saving themselves hours of research which would take previous generations months to compile is too alluring for young students. Therefore, the mistakes are put in on purpose to keep it a fun, yet powerful service for students. But business owners know that it can be adapted for business needs and help make money for the developers.

This chink in the armor is one reason why I would not trust the new powerful AI sites to handle a company's communication requirements. When you consider how important communication is for the success of your business, you can see why it is better to stay in control of your destiny by doing the communication yourself.

The bridge

Why did Lowrey Global Consultants settle on a title as a consulting company as opposed to just a language training one? Because there is so much more that my 19 years in Japan have taught me, so much more that I can help foreign companies with. Conversely, my deep understanding of foreign culture and my connections make our business a convenience conduit to foreign businesses in Canada or North America.

One of the keys that can see a lot of companies tend to fall face first is in a lack of understanding of local conditions. A famous example is the French supermarket giant Carrefour when they tried to expand into Japan and gave up in only 4 years. They started in 2001 and had exited by 2005. They didn't understand that Japanese consumers prefer to buy small quantities of food to make sure that they are always eating fresh food. So they shop more often but buy smaller amounts which did not fall into the plans of the European company used to high volume sales. Walmart saw similar disappointment though they gave their majority share in Seiyu 20 years before giving up.

Understanding the local mindset, not just business conditions is a key to success. On top of this giving things time is essential here. A company can't try to enter into a highly competitive industry and expect to have success in a half year. Relationships need to be built, successful smaller connections can lead to more openness to business from other companies and move up the ladder from there. These insights plus an ability to communicate and research in the local market gives us a chance to arm you with the right expectations and strategies in coming into a market such as Japan.

Nominication for study?

For those unfamiliar with the expression 'nominication,' it is a Japanese portmanteau of the words 'nomu' meaning to drink and 'komyunike-shun' or communication in English. It refers to the phenomenon of enjoying communication over a drink and is a large part of Japanese culture.

Sometimes people I have met have mused over the idea of a lesson held while drinking to enjoy English communication. Overall my instinct has always been that this is an ineffective way to study, as the best way to take away results from an English lesson is through active involvement. This includes speaking and asking questions which we will achieve in a nominication- based lesson, but it also involves writing notes and clarity of mind to put together information and new language usage opportunities. I typically chuckle and say, 'good idea' because I know these spontaneous ideas rarely come to fruition.

That opinion is formed from the core of what I believe and how I plan my language lessons, but the problem is that there actually may be some benefit to such sessions. As a student of Japanese, early on I spent time making word lists, reviewing grammar points and writing out the same kanji (Japanese version of Chinese written characters) but I could barely communicate. Part of that problem was fear, but the other half was a lack of practice. It wasn't until I joined the local festival and a Bon Odori (traditional Japanese dance to honor the recently departed) called Enshu Dainenbutsu that I started to get some practice and grow my speaking skills. On top of this, my son started soccer and I took care of driving him and cheering for him, so I had many chances to interact with other parents. I discovered that after a couple of beers I was able to communicate more and it helped me make bigger steps in my speaking ability. A Time magazine article cites a research done by British and Dutch scientists where they concluded that there is a positive influence on foreign language skills after a few drinks (not too many!)

The reason is simple enough to imagine. When we are under the influence, we worry less and we speak more freely. By eliminating the overthinking factor, I found I could have longer conversations and activate words that I had thought I had forgotten. There is also room to experiment and, if we manage to ensure that we don't drink too much, we can stay aware of people's reactions and grow. I feel a reason why this can help is that language is more than math, more than science, there is an artistic element to it as well. The brain needs to grow on many different plains to increase our aptitude and confidence, which is such an important factor in reaching the next steps in communication.

So does this sway my hardliner opinion? A little. I still think structured lessons and practice are essential, especially in a business context. However students could separately enjoy the occasional session with a private teacher or language group which may help give the students a judgement free environment in which to practice their speaking capabilities. Even some classes I have taught like to have a seasonal party to relax and enjoy English communication, but a class still needs to be centered in a classroom with a pen or pencil in your hand.

What is a realistic target?

TOEIC. Japanese companies continue to use it as a measuring stick for English progress. I previously posted about the problems with TOEIC and how it falls short as a true measuring stick for English growth but without it, how does a company measure their staff's growth? If you have any ideas please feel free to put in the comments below!

What this means is that we will often be asked to support a company lesson that uses TOEIC to measure the training program's effectiveness in communication training. Though I will tell them that TOEIC is not an effective measuring stick, I still have to strategize around this hurdle. You see, a communication-based lesson focuses on different (and arguably more practical) skills than a TOEIC lesson. TOEIC is about building vocabulary through a strong reliance on listening or reading. We teach little traps students need to be aware of, or ways to improve the efficiency with which you complete the test (most students are unable to complete the entire test).

The sticky point is that a company will set a target or a bar for the students to achieve. I've seen a 70 point increase target, which I felt was reasonable in a year, but the next year I have seen that grow to 100 points. Sometimes setting the bar too high is de-motivating, in contrast if a student feels their target is more attainable, they might make a stronger effort. In my recent experience working in a company, I saw a 40-70 point growth as a positive result and rarely saw students see a 100 point increase. I have always tried to make English enjoyable and in some ways, self motivating, so I know that we can set a stricter training regimen, but I think the truly realistic bar is 70. If a company sets a 100 point jump over a year, they need to be open minded and possibly set up a secondary interview-based test to measure areas like response time, accuracy, comprehension, the ability to ask for repetition or the students' ability to make long answers.

This is my take on the situation, if anyone reads this and has another opinion, please let me know!